Discover the latest IT management trends and techniques
Take a sneak peek at new products, features, and integrations
Collaborate with experts from various IT fields
Learn from pro tips and expert help
Key takeaways
Learn how to streamline IT incident, problem, change, and asset management using ITIL best practices and the right automations.
Learn how to automate repetitive and complex Active Directory tasks to increase your business productivity.
Discover ways to automate desktop management routines and manage mobile devices from a central location.
Learn how integrated network, server, and applications monitoring can help you make informed decisions about your IT infrastructure.
Learn how to combat both internal and external security threats and protect sensitive information.
Register Here
Venue
Park Plaza Victoria London
239 Vauxhall Bridge Road, Pimlico,
London SW1V 1EQ, United Kingdom
A 4-minute walk from Victoria railway/underground station, the venue of our seminar is 0.7 miles from the Buckingham Palace and 0.9 miles from the Houses of Parliament. Please book Hotel through this link.
Registration and refreshments
Collect your ID cards from the registration table and join us for a hot cup of coffee!
9:00 AM - 9:15 AM
Introduction and welcome address
9:15 AM - 9:45 AM
Service desks as the control centre of IT - Rajesh Ganesan, director of product management
Manage your support tickets, IT networks, desktops, mobile devices, and Active Directory, all from within a single console.
Experience the benefits of 360° ITSM.
9:45 AM - 10:45 AM
IT service management - Kumar Ramakrishnan, product manager
Listen to real-time use cases in service management that involve applying the right balance of people, tools, and processes.
Overcome complex challenges in incident, asset, and change management through ITIL best practices.
Learn the nuances of request fulfilment, major incident management, change workflows, and how IT asset management complements ITSM for enhanced service delivery.
10:45 AM - 11:00 AM
Coffee break
11:00 AM - 11:30 AM
IT analytics - Rakesh Jayaprakash, product consultant
Collecting and analysing data from different IT tools.
Improving decision-making with deeper insights.
Delivering better service using out-of-the-box reports.
11:30 AM - 12:00 PM
Active Directory management - Harish Sekar, technical consultant
Tracing, quarantining, and cleaning up stale accounts in Active Directory.
Identifying inactive, licensed, and unlicensed Office 365 users.
Managing available server shares and user permissions for confidential files and folders.
Networks Unlimited have been supplying ManageEngine Enterprise Management solutions in the UK since 2004. We have led the industry in the field of Network, Service, Systems Management and Security since 1992 through the identification and introduction of new technologies and have a Client base comprising some of the most well known names in their respective sectors.
For details of some of our other vendor partnerships, please visit our main web site or contact us.
Founded in 1996, ZOHO Corp. (Formerly AdventNet Inc.) has served a diverse range of enterprise IT, networking and telecom customers. There are 3 major divisions or brands, each one focused on a specific audience, namely: Zoho.com provides a comprehensive suite of applications for businesses - from on-line productivity to CRM and custom applications. ManageEngine allows enterprise IT organizations better manage their networks, servers and infrastructure. WebNMS focuses on the needs of original equipment manufacturers (OEMs) in the network and telecom space ZOHO Corp. is headquartered in Pleasanton, CA with offices in NJ, NH, India, UK, China and Japan. It has a well-trained partner base around the globe and thousands of customers world-wide.