Features
Professional
Advanced
Go through the table given below to know the edtions and the features supported in each edition.
Features |
Professional |
Advanced |
| Monitoring | ||
| Server Monitoring | |
|
| Router Monitoring | |
|
| Switch Monitoring | |
|
| Interface Monitoring | |
|
| Port Monitoring | |
|
| Windows Services Monitoring | |
|
| Process Monitoring | |
|
| Active Directory Monitoring | |
|
| Exchange Monitoring | |
|
| IT Automation Workflows | |
|
| Eventlog Monitoring | |
|
| ATM/POS/Kiosk Monitoring | |
|
| SLA Management | |
|
| Desktop Management | ||
| Patch Management | Add-on | |
| Asset Management | |
|
| Windows Configurations | |
|
| Software Distribution | |
|
| Remote Control | |
|
| Antivirus Updates | |
|
| ITIL Service Desk | ||
| Self Service Portal | Add-on | Add-on |
| Incident Management | ||
| Change Management | ||
| Problem Management | ||
| Knowledge Base | ||
| Service Catalog | ||
| Purchase Order Management | ||
| Contract Management | ||
| Automatic Ticket Dispatching | ||