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Download Firewall Analyzer Service Packs


Important:
  • The latest Firewall Analyzer build number is 4030. If you have already installed the full build 4030, you need not download any service pack.
How do I find out my build number? | What's New in 4030?

Who should Upgrade? Download
Customers using build 4023 or 4022 or 4021 or 4020.


How do I find out my build number?		 Should apply Service Pack 3 (SP3) (for both Windows and Linux) to upgrade to the latest build 4030.


See instructions to apply the Service Pack

Customers using build 4012 or 4011 or 4010.


How do I find out my build number?		 Should first upgrade to build 4020 by applying Service Pack 2 (SP2) (for both Windows and Linux) and then apply Service Pack 3 (SP3) (for both Windows and Linux) to upgrade to the latest build 4030.

See instructions to apply the Service Pack
Customers using any other builds Contact Firewall Analyzer Support

Instructions to Apply the Service Pack
Note: If Firewall Analyzer has been installed as a root user in a Linux machine, continue with the below procedure logged in as a root user itself.

Follow steps 1 through 9 to apply the service pack. (for both Windows and Linux)
  1. Shut down Firewall Analyzer server. (If Firewall Analyzer is running as a service, stop the service also)
  2. Please wait for a few moments till the server/service terminates completely
  3. Take a backup of the existing Firewall Analyzer database by creating a ZIP file of the contents of <FirewallAnalyzerHome>/mysql/data directory and save it as mysql_backup.zip in the <FirewallAnalyzerHome> directory.
  4. Execute the UpdateManager.bat (for Windows) or UpdateManager.sh (for Linux) file present in the <FirewallAnalyzerHome>/bin directory.
  5. Click Browse and select the .PPM file that you have downloaded.
  6. Click Install to install the service pack. This may take several minutes depending on the amount of data that needs to be migrated, so please do not terminate the procedure prematurely.
  7. Wait until the service pack is fully installed.
  8. Click Close and then click Exit to exit the Update Manager tool.
  9. Start the Firewall Analyzer server.

Note: If you are trying to apply more than one service pack at a time, you need to restart the Firewall Analyzer Server after applying each service pack and check whether your data is intact in the webclient. If you don't have any issues, follow the above steps for applying the other service pack. If you find any issues, do not continue applying the other service pack and contact Firewall Analyzer Support.
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How do I find out my Build number?

Log in to the Firewall Analyzer web client, and click the About link in the top pane. You will find the build number mentioned below the build version. This is the build number of the currently installed Firewall Analyzer.
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Need Help?

You can contact Firewall Analyzer Support at any time for assistance in upgrading Firewall Analyzer to the latest build. Customers using build 4003 or 4002 or 4001 or 4000, please contact Firewall Analyzer Support to upgrade to the latest build.
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