OpManager MS Exchange™ Monitoring Kit

The Need for Exchange Monitoring

As most of today's businesses continue to depend more & more on email, MS Exchange has become one of the most critical applications that need to be monitored continuously. Problems in receiving and transmitting email not only affects the email traffic but a host of business processes that depend on it.

OpManager's Exchange Monitor Benefits

• Detect Exchange problems quickly
• Pin-point the exact point of failure
• Minimize Exchange downtime
• Know the health of your Exchange Server, inside out

Exchange Monitor's Features

• Monitoring of Exchange Services
• Monitoring of Information Store
• Monitoring of Queues & Connections
• Exchange Dashboard
• MS Best Practices - Setting Up Thresholds
  
  

Exchange Monitoring - Monitoring of Exchange Services

Exchange Server depends for certain critical services for proper operation.The firs step in ensuring Exchange availability is to monitor these critical services.

Exchange Monitor monitors the following critical services

• Simple Mail Transfer Protocol (SMTP) that transports electronic mail across the network.
• Exchange Information Store (IS) that manages Microsoft Exchange Information Storage.
• Exchange MTA Stacks that provide Microsoft Exchange X.400 services.
• Exchange Routing Engine that processes Microsoft Exchange routing information.
• Exchange System Attendant that provides system related services for Microsoft Exchange.

When any of these services become unavailable, your Exchange Server will not be able to perform critical tasks properly.

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Exchange Monitoring - Monitoring of Information Store

Exchange's Information Store (IS) serves email requests within a particular Exchange Server domain. Problems like information store thread spending a lot of time looking up an account security identifier (SID) in the Active Directory directory service or the IS intermittently stopping to respond can occur. By continuosly monitoring the IS & configuring thresholds, such situations can be got ridden of.

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Exchange Monitoring - Monitoring of Queues & Connections

A growing queue of connections/active connections is a sure indicator of trouble. A growing queue may mean that the Exchange server is under attack from spam. The number of connections can grow too if an Exchange Server malperforms & fails to close the connections. A potential blockage can appear due to a large number of queues and/or connections which will cripple Exchange's performance. Hence monitoring queues & connections will help identify such bottle-necks early on. And OpManager's Exchange Monitor does a good job in identifying this through setting up of thresholds & notifying you of the imminent failure.

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Exchange Monitoring Dashboard

Exchange Monitor offers an intuitive dashboard which gives you an overall picture of your Exchange health at-a-glance.

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MS Best Practices - Setting Up Thresholds

Exchange Monitor includes more than 60 critical parameters that need to be monitored out-of-the-box. Also several monitors come with pre-configured thresholds set according to best practices recommended by Microsoft. You can start with these values and fine-tune it based on actual baseline values in your organization.

Pricing

Exchange Monitor is available as an add-on to OpManager and is available for £295 for unlimited number of Exchange Servers.

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