While monitoring your entire IT infrastructure with OpManager, make sure that it is tightly integrated with ServiceDesk Plus, a 100% web-based Help Desk & Asset Management Sofware. OpManager detects fault and performance problems in your network and through integration with ServiceDesk Plus, enables automatic creation of incidents based on pre-defined error conditions. This alerts the appropriate ServiceDesk Plus technician to take corrective action.
OpManager Free Edition
OpManager Professional Edition
The Free Edition of our network monitor
is for monitoring upto 10 network devices. This free
version doesn't expire.
The Professional Edition of our network monitor is what you need, if you want to monitor more than 10 devices. We offer a 30 day free trial period.
Click here to view the list
of differences between the two versions of OpManager Network
Monitoring Software.
Benefits
Auto ticket generation on failure of network devices or notifications sent by any application.
Automatic case routing to the appropriate technician.
Centralized tracking of all network failure related tickets.
Instantaneous notification of network failures enables IT to ensure maximum Infrastructure availability.
Features
Ability to create Ticket Profiles that can be applied to several devices.
Ability to specify category, severity and technician information at the time of creating the profile. This eliminates the need for the Help Desk analyst to manually look at the ticket and then assign it to the appropriate technician.
Related Products
![OpManager Product Overview [PDF Document]](http://www.service-desk.co/images/icon-productoverview.gif "OpManager Product Overview [PDF Document]"){kind=icon}
